Customer Services & Relations (29)
117 week ago, 8 min read
149 week ago, 7 min read
A list of factors that determine improvement in call centre performance.
194 week ago, 7 min read
Learn how you can leverage data science to improve your customer satisfaction and customer service
196 week ago, 7 min read
215 week ago, 5 min read
Why being customer centric is an attitude and requires the right mindset.
223 week ago, 6 min read
254 week ago, 6 min read
A look at measures that can help brick and mortar stores to increase customer engagement.
259 week ago, 7 min read
Practical tips to find the most suitable customer care executive for your business.
260 week ago, 7 min read
Find out how social media channels can be an effective medium for your customer service.