Customer Services & Relations (29)
104 week ago, 8 min read
136 week ago, 7 min read
A list of factors that determine improvement in call centre performance.
181 week ago, 7 min read
Learn how you can leverage data science to improve your customer satisfaction and customer service
183 week ago, 7 min read
202 week ago, 5 min read
Why being customer centric is an attitude and requires the right mindset.
210 week ago, 6 min read
241 week ago, 6 min read
A look at measures that can help brick and mortar stores to increase customer engagement.
245 week ago, 7 min read
Practical tips to find the most suitable customer care executive for your business.
247 week ago, 7 min read
Find out how social media channels can be an effective medium for your customer service.