Customer Services & Relations (29)
132 week ago, 8 min read
164 week ago, 7 min read
A list of factors that determine improvement in call centre performance.
209 week ago, 7 min read
Learn how you can leverage data science to improve your customer satisfaction and customer service
211 week ago, 7 min read
230 week ago, 5 min read
Why being customer centric is an attitude and requires the right mindset.
238 week ago, 6 min read
269 week ago, 6 min read
A look at measures that can help brick and mortar stores to increase customer engagement.
273 week ago, 7 min read
Practical tips to find the most suitable customer care executive for your business.
275 week ago, 7 min read
Find out how social media channels can be an effective medium for your customer service.