Customer Services & Relations (29)
146 week ago, 8 min read
177 week ago, 7 min read
A list of factors that determine improvement in call centre performance.
222 week ago, 7 min read
Learn how you can leverage data science to improve your customer satisfaction and customer service
224 week ago, 7 min read
243 week ago, 5 min read
Why being customer centric is an attitude and requires the right mindset.
251 week ago, 6 min read
282 week ago, 6 min read
A look at measures that can help brick and mortar stores to increase customer engagement.
287 week ago, 7 min read
Practical tips to find the most suitable customer care executive for your business.
288 week ago, 7 min read
Find out how social media channels can be an effective medium for your customer service.