Updated on: 31 May 2020
1. The information we collect about you
2. How this information is used, and
3. Your information choices
HSBC GlobalLinker respects your Privacy:
Information we collect about you
HSBC GlobalLinker collects information which enhances your experience with us.
This ranges from identifiable information & linkable information We collect your personal information (“Personal Information”) as shared by members of your company and/or our partners to facilitate HSBC GlobalLinker group sign up activities and when you sign up on HSBC GlobalLinker to create your Account to become a HSBC GlobalLinker member (”Member”) and create your profile. Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, e-mail address, and any and all details that may be requested while any Member visits or uses HSBC GlobalLinker.
Additional information about yourself, your business and Company, your contacts and other information, if included in your profile at your sole discretion, could enrich your experience on HSBC GlobalLinker. Your profile details may be shared with HSBC India for analytical purposes and to contact you in connection with its product and service offerings.
HSBC GlobalLinker collects or determines device & log information to analyze trends to help improve the overall experience
When you view and interact with HSBC GlobalLinker pages, features, and functionality, including HSBC GlobalLinker mobile applications, features(like adding to your profile, participating in Groups and Company Buzz, uploading contacts, Chats etc) and platform technology (like “Share on HSBC GlobalLinker” buttons or third party applications), we also collect your IP address, browser type, operating system, mobile carrier, and your ISP, and receive the URLs of sites from which you arrive or leave HSBC GlobalLinker, or sites that have embedded HSBC GlobalLinker.
Through cookies and other technologies that allow us to recognize you, we customize your experience, and serve content, offers, features, information, messages, advertisements etc., on and off HSBC GlobalLinker, when you participate in initiatives offered by HSBC GlobalLinker or by third parties on HSBC GlobalLinker including surveys, polls or other third party research undertaken with your consent.
Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. HSBC GlobalLinker supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking HSBC GlobalLinker cookies may disable certain features on HSBC GlobalLinker, and may make it impossible to purchase or use certain Services available on HSBC GlobalLinker. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust, like HSBC GlobalLinker.
You may choose to import or sync your information, link information or your Account onto HSBC GlobalLinker, as it would help enhance your experience on HSBC GlobalLinker. In addition, you may also link third party sites, applications with HSBC GlobalLinker. You will be required to provide information not related to HSBC GlobalLinker.
We may share information, as required, with our Affiliate Partners to help them offer you privileges and their services in the most appropriate manner.
In order to fulfill your requests for services that require payments, we may share your payment information with our payment processor(s)/payment gateway partner(s) and other fulfillment agencies.
In case, you declined such a request, you will be requested to input such details every time you need to connect with such third party sites for transacting.
We may serve our own ads and may also allow third party advertisements and/or messages on HSBC GlobalLinker to Members and Visitors.
We may also include a file, called a Web beacon, for research and analysis of your site usage behavior.
We use Personal Information you provide to:
a. display your profile to prospective and existing HSBC GlobalLinker Members, through searches within and outside HSBC GlobalLinker including in the form of your eBiz card, profile and in other forms to identify content and other inputs posted by you as a part of content contributed or other activities performed by you on HSBC GlobalLinker
b. authenticate, administer your Account with us and to assist, support, orient, coach and to tailor/customize your experience on HSBC GlobalLinker through the presentation of, including but not limited to, contextually relevant content, offers, messages, advertisements etc.
c. provide you Service(s)and/or promotional communications through email, SMS and other forms of communication including but not limited to and notices on HSBC GlobalLinker and based on your message preferences either directly or through HSBC India and/or our Affiliate Partners.
d. connect you to other HSBC GlobalLinker and community Members to provide greater opportunities for you to grow the business of your Company
e. Perform actions initiated by you & perform actions which will help you grow your business on HSBC GlobalLinker
f. data analysis
g. surveys, polls
h. provide important communications and notices
i. searches on and outside HSBC GlobalLinker
j. resolving queries & other communication through our helpdesk
k. to comply with legal matters
l. sharing relevant information with partner and third party-sites
m. for you to communicate with other Members on HSBC GlobalLinker which may include, but is not limited to, messages, shares, comments with linked & un-linked Members, or outside HSBC GlobalLinker. All such content shared will be shared by you via HSBC GlobalLinker features and functions or with each other. Such content may be available for others to view unless specified & you are advised to exercise caution before posting content which you may deem to be confidential or violate your or any other Member rights.
Please note that we do not sell, rent, or otherwise provide Personal Information to third parties without your consent except where it is necessary to carry out your instructions (to process your payment information, for example) or to add efficiencies and economies to our systems and operating processes.
a. Review, enhance or edit your Personal Information through your settings and your personal profile page
b. Control the messages you receive fromHSBC GlobalLinker and other Members within and outside of your network on HSBC GlobalLinker
d. Change your profile and manage your network on HSBC GlobalLinkerto control visibility and accessibility through HSBC GlobalLinker
f. Control whether HSBC GlobalLinker uses your name and profile photo in social ads; and
g. Closeyour HSBC GlobalLinker Account
Misuse and unlawful use of Member/User Information
While using the Services offered on HSBC GlobalLinker you are also obligated to respect the information of other Members/users of HSBC GlobalLinker and not misuse the access you have through search, networking facilities and other means available on HSBC GlobalLinker. You must also endeavor to maintain confidentiality of other Member’s Personal Information and transactions if the same are shared with you.
You consent that the information you provide us on HSBC GlobalLinker, about yourself or your business, is ‘authorized’ and voluntary on your part.
From time to time, we may add or enhance services available on HSBC GlobalLinker. To the extent these services are provided, and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making HSBC GlobalLinker better and easier to use.
The Company Admin of your Company will be provided additional controls to monitor Company information and activities and that of its Members. Your Company Admin may be acquainted with additional information regarding your use of Company related modules and functions on HSBC GlobalLinker.
In addition, the Company Admin will be able to allow, deny usage of functions and activities and also assign authority to the Members of the Company.
If you do not agree to the revised terms you may close your Account on HSBC GlobalLinker.
Personal information you provide will be secured in accordance with industry standards and technology. Since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to HSBC GlobalLinker. There is no guarantee that information may not be accessed, copied, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. You are responsible for exercising caution while selecting and managing your HSBC GlobalLinker signin/access credentials (including the single sign-on access), maintaining the secrecy of your unique password and Account information, and for controlling access to your email communications at all times.
Effective on August 01, 2018
HSBC GlobalLinker aims to provide you with an experience that is contextually relevant and useful. Cookies help us provide you with a customized experience on the desktop, mobile or native clients. Cookies, however, do not store any Personal Information, Sensitive Personal Information or any information that can identify you (collectively referred to as “Personal Data.”)
By continuing to use HSBC GlobalLinker website https://hsbcindia.globallinker.com/ (the “Site”) you agree that we can store and place cookies on your computer and mobile devices to improve your online experience.
Cookies are small text files that are placed on your device by a Site. A cookie contains certain data related to your HSBC GlobalLinker experience which helps us function optimally and communicate with your browser to provide you with a seamless experience. These files may contain unique identifier created by Site and other data about your visit.
However, please be assured that:
Cookies will NOT store any personally identifiable data (like email, phone number, etc.), AND
Cookies do not collect any data stored on your hard drive or computer.
To find out more about cookies, visit:
Following Cookies are used on the Site:
The ‘Remember Username’ option on the sign in page is the only persistent cookie we use
HSBC GlobalLinker may also use “Web Beacons” or similar technologies on our Site to enable us to know whether you have visited a web page or received a message. In general, Web Beacon is a transparent graphic image of size 1 pixel x 1 pixel, which is placed on a webpage or in an email. This enable us to know the behavior of the user visiting the webpage or viewing the email. This is often used in combination with cookies.
Web Beacons do not provide an option to decline. However, HSBC GlobalLinker collects only anonymous and / or aggregate information about users. This technology helps us in measuring effectiveness of our online content, features, advertisements, and other communications. They may also enable us to relate your viewing or receipt of a web page or message to other information about you, including your Personal Data.
For other browsers, please consult the documentation that your browser manufacturer provides.
To opt-out of participating in Google Analytics data, follow the instructions here: https://tools.google.com/dlpage/gaoptout
If you have questions or comments, please send them to us here or contact us at: