Knowledge

GlobalLinker Staff 

341 week ago, 5 min read

Customer Services & Relations

Customer satisfaction is the key to unlocking your...

We explain customer satisfaction giving 5 reasons why you should think about it.

Thirumurugan Chellappa 

385 week ago, 5 min read

Customer Services & Relations

Why is CRM training so important for emerging...

Thirumurugan Chellapa explains the importance of CRM for emerging businesses.

Syed Kadri 

397 week ago, 5 min read

Customer Services & Relations

10 benefits of CRM for small business owners

Syed Kadri, Director, Infobiz Data explains how CRM (Customer Relationship Management) can streamline your business processes & give you a competitive advantage.

• 7 Comments

STOrai Magazine 

485 week ago, 6 min read

Customer Services & Relations

Measure Experience

Small businesses needs to find new ways to measure customer experience as conventional methods prove insufficient to capture the insights

GlobalLinker Staff 

494 week ago, 5 min read

Customer Services & Relations

7 Tips for Good Customer Service

Effective customer service is an asset for a business.Here are 7 tips to help improve customer service for your business.

• 1 Comment

GlobalLinker Staff 

501 week ago, 4 min read

Customer Services & Relations

Inside the Mind of a Customer

To run a successful business, a business owner needs to know what the customer wants. Read ahead to know the factors that influence a customer's behaviour.

STOrai Magazine 

518 week ago, 6 min read

Customer Services & Relations

5 Point Success

A good loyalty program is one that customers love to use, over and over again. These factors will help take your program to that level of success.

• 1 Comment

STOrai Magazine 

526 week ago, 8 min read

Customer Services & Relations

Work Together, Build Loyalty and Make Profits

In today’s volatile, fast-paced commercial world, strategies and operations are more customer centric than ever before. Everything surrounding the customer is an obvious priority for businesses as that is what drives value and helps them build compe

• 1 Comment

GlobalLinker Staff 

534 week ago, 3 min read

Customer Services & Relations

5 Tips to Forge Positive Client Relationships

Success of a small business largely depends on strong clients relationships it has. Here are quick tips to help sme's cultivate strong client relationships.

• 1 Comment